Create an IVR

This API allows you to create a new IVR.

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TimeStatusUser Agent
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Body Params
string
required

Name of the IVR.

string
required

Description of the IVR.

string
required

Unique ID of the recording.

string
required

Time to wait for user input after recording ends.

option
array of strings
required

IVR Options.

option*
destination
array of strings
required

Where the call should land corresponding to IVR option.eg: extension||eid, agent's eid eg: 050160000

destination*
string
required

Number of retries allowed after invalid inputs.

string
required

Unique ID of the recording that needs to be played when timeout expires.

string
required

Unique ID of the recording that needs to be played when an invalid option is pressed.

string
required

Destination where the call should land when invalid option is selected. eg: extension||eid, agent's eid eg: 050160000

string
required

Unique ID of the recording that needs to be played when timeout on retry occurs.

string
required

Destination where the call needs to land when timeout occurs. eg: extension||eid, agent's eid eg: 050160000

sms_template
array of strings

Unique ID of SMS Template to be associated with IVR Option, only applicable if SMS Template setting is enabled for user account.

sms_template
string
required

The number of times Timeout Retry is allowed

Headers
string
required
Responses

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