Create an IVR

post

https://api-account-uk.acefone.com/v1/ivr

This API allows you to create a new IVR.

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Body Params

name

string

required

Name of the IVR.

description

string

required

Description of the IVR.

recording

string

required

Unique ID of the recording.

timeout

string

required

Time to wait for user input after recording ends.

option

array of strings

required

IVR Options.

option*

destination

array of strings

required

Where the call should land corresponding to IVR option.eg: extension||eid, agent's eid eg: 050160000

destination*

incorrect_count

string

required

Number of retries allowed after invalid inputs.

timeout_recording

string

required

Unique ID of the recording that needs to be played when timeout expires.

invalid_recording

string

required

Unique ID of the recording that needs to be played when an invalid option is pressed.

invalid_destination

string

required

Destination where the call should land when invalid option is selected. eg: extension||eid, agent's eid eg: 050160000

timeout_retry_recording

string

required

Unique ID of the recording that needs to be played when timeout on retry occurs.

timeout_destination

string

required

Destination where the call needs to land when timeout occurs. eg: extension||eid, agent's eid eg: 050160000

sms_template

array of strings

Unique ID of SMS Template to be associated with IVR Option, only applicable if SMS Template setting is enabled for user account.

sms_template

timeout_tries

string

required

The number of times Timeout Retry is allowed

Headers

Authorization

string

required

Responses

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Response

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application/json

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