# Acefone UK New Documentation > Acefone UK Knowledgebase and API Documentation ## Guides - [Getting Started](https://docs.acefone.co.uk/docs/getting-started-2.md) - [Dashboard](https://docs.acefone.co.uk/docs/dashboard-1.md) - [Profile](https://docs.acefone.co.uk/docs/profile-2.md) - [Change and Forgot Password](https://docs.acefone.co.uk/docs/change-and-forgot-password.md) - [Sign Out](https://docs.acefone.co.uk/docs/sign-out-1.md) - [Active Calls](https://docs.acefone.co.uk/docs/active-calls.md) - [Add User](https://docs.acefone.co.uk/docs/add-user.md) - [All Users](https://docs.acefone.co.uk/docs/all-users.md) - [Pending Users](https://docs.acefone.co.uk/docs/pending-users.md) - [Billing Dashboard](https://docs.acefone.co.uk/docs/billing-dashboard-1.md) - [Online Payments](https://docs.acefone.co.uk/docs/online-payments-1.md) - [Offline Payment](https://docs.acefone.co.uk/docs/offline-payment.md) - [Transactions](https://docs.acefone.co.uk/docs/transactions-2.md) - [Due Charges](https://docs.acefone.co.uk/docs/due-charges-1.md) - [Monthly Account Summaries](https://docs.acefone.co.uk/docs/monthly-account-summaries-1.md) - [Billing Logs](https://docs.acefone.co.uk/docs/billing-logs.md) - [My Numbers](https://docs.acefone.co.uk/docs/my-numbers.md) - [Time Groups](https://docs.acefone.co.uk/docs/time-groups.md) - [Time Conditions](https://docs.acefone.co.uk/docs/time-conditions.md) - [IVR](https://docs.acefone.co.uk/docs/ivr.md) - [Auto-Attendant](https://docs.acefone.co.uk/docs/auto-attendant.md) - [Agents](https://docs.acefone.co.uk/docs/agents-1.md) - [Departments](https://docs.acefone.co.uk/docs/departments.md) - [System Recordings](https://docs.acefone.co.uk/docs/system-recordings.md) - [Voicemail](https://docs.acefone.co.uk/docs/voicemail.md) - [Outbound Services](https://docs.acefone.co.uk/docs/outbound-services.md) - [Manage Campaigns](https://docs.acefone.co.uk/docs/manage-campaigns.md) - [Dialer Campaign](https://docs.acefone.co.uk/docs/dialer-campaign.md) - [Broadcast Campaign](https://docs.acefone.co.uk/docs/manage-campaign.md) - [Dialer Inbound Queue](https://docs.acefone.co.uk/docs/dialer-inbound-queue.md) - [Lead Lists](https://docs.acefone.co.uk/docs/lead-lists.md) - [Disposition List](https://docs.acefone.co.uk/docs/disposition-list.md) - [Pause Code Lists](https://docs.acefone.co.uk/docs/pause-code-lists.md) - [Account DND List](https://docs.acefone.co.uk/docs/account-dnd-list.md) - [Quick Transfer List](https://docs.acefone.co.uk/docs/quick-transfer-list.md) - [CSAT Survey](https://docs.acefone.co.uk/docs/csat-survey.md) - [Dialer Skills List](https://docs.acefone.co.uk/docs/dialer-skills-list.md) - [Agent Script](https://docs.acefone.co.uk/docs/agent-script.md) - [TTS](https://docs.acefone.co.uk/docs/tts.md) - [Reports](https://docs.acefone.co.uk/docs/reports.md) - [Deleted Call Broadcast](https://docs.acefone.co.uk/docs/deleted-call-broadcast.md) - [Manage Contacts](https://docs.acefone.co.uk/docs/manage-contacts.md) - [Template Management](https://docs.acefone.co.uk/docs/smsemail-templates.md) - [Dynamic Dialplan](https://docs.acefone.co.uk/docs/dynamic-dialplan.md) - [Short URL Campaign](https://docs.acefone.co.uk/docs/short-url-campaign.md) - [AC-CID Lists](https://docs.acefone.co.uk/docs/ac-cid-lists.md) - [Agent Disposition](https://docs.acefone.co.uk/docs/agent-disposition.md) - [Survey Campaign](https://docs.acefone.co.uk/docs/survey-campaign.md) - [Scheduled Calls](https://docs.acefone.co.uk/docs/scheduled-calls.md) - [Interactions Hub Integrations](https://docs.acefone.co.uk/docs/interactions-hub-integrations.md) - [How to Integrate Zoho CRM](https://docs.acefone.co.uk/docs/how-to-integrate-zoho-crm.md) - [How to Integrate Freshdesk CRM](https://docs.acefone.co.uk/docs/how-to-integrate-zoho-crm-1.md) - [How to Integrate HubSpot CRM](https://docs.acefone.co.uk/docs/how-to-integrate-hubspot-crm.md) - [How to Integrate Salesforce CRM](https://docs.acefone.co.uk/docs/how-to-integrate-salesforce-crm.md) - [How to Integrate Bitrix24 CRM](https://docs.acefone.co.uk/docs/how-to-integrate-bitrix24-crm.md) - [How to Integrate Leadsquared CRM](https://docs.acefone.co.uk/docs/how-to-integrate-leadsquared-crm.md) - [Zoho CRM Overview](https://docs.acefone.co.uk/docs/zoho-crm-overview.md) - [Zoho CRM Integration Guide](https://docs.acefone.co.uk/docs/zoho-crm-integration-guide.md) - [How to use Zoho CRM](https://docs.acefone.co.uk/docs/how-to-use-zoho-crm.md) - [Leadsquared CRM Overview](https://docs.acefone.co.uk/docs/leadsquared-crm-overview.md) - [Leadsquared CRM Integration Guide](https://docs.acefone.co.uk/docs/leadsquared-crm-integration-guide.md) - [How to use LSQ CRM](https://docs.acefone.co.uk/docs/how-to-use-lsq-crm.md) - [Salesforce CRM Overview](https://docs.acefone.co.uk/docs/salesforce-crm-overview.md) - [Salesforce CRM Integration Guide](https://docs.acefone.co.uk/docs/salesforce-crm-integration-guide.md) - [How to use Salesforce CRM](https://docs.acefone.co.uk/docs/how-to-use-salesforce-crm.md) - [Freshsales CRM Overview](https://docs.acefone.co.uk/docs/freshsales-crm-overview.md) - [Freshsales CRM Integration Guide](https://docs.acefone.co.uk/docs/freshsales-crm-integration-guide.md) - [How to use Freshsales CRM](https://docs.acefone.co.uk/docs/how-to-use-freshsales-crm.md) - [Freshdesk CRM Overview](https://docs.acefone.co.uk/docs/freshdesk-crm-overview.md) - [Freshdesk CRM Integration Guide](https://docs.acefone.co.uk/docs/freshdesk-crm-integration-guide.md) - [How to use Freshdesk CRM](https://docs.acefone.co.uk/docs/how-to-use-freshdesk-crm.md) - [WebHook](https://docs.acefone.co.uk/docs/web-hooks.md) - [API Dialplan](https://docs.acefone.co.uk/docs/api-dialplan.md) - [API Tokens](https://docs.acefone.co.uk/docs/api-tokens.md) - [Click to Call Support API](https://docs.acefone.co.uk/docs/click-to-call-support-api.md) - [Call Detail Records (CDR)](https://docs.acefone.co.uk/docs/call-detail-records-cdr.md) - [Insights Dashboard](https://docs.acefone.co.uk/docs/my-numbers-1.md) - [Call Performance Dashboard](https://docs.acefone.co.uk/docs/call-performance-dashboard.md) - [Agent Performance Dashboard](https://docs.acefone.co.uk/docs/agent-performance-dashboard.md) - [Call Logs](https://docs.acefone.co.uk/docs/call-logs.md) - [AI Post-Call Analytics (PCA)](https://docs.acefone.co.uk/docs/ai-post-call-analytics-pca.md) - [Reporting Overview](https://docs.acefone.co.uk/docs/notification-management.md) - [Real Time Reporting](https://docs.acefone.co.uk/docs/reporting.md) - [Active Calls](https://docs.acefone.co.uk/docs/active-calls-1.md) - [Agent Real Time Report](https://docs.acefone.co.uk/docs/sms-logs.md) - [Department Wallboard Report](https://docs.acefone.co.uk/docs/call-stats.md) - [Dialer Real Time Report](https://docs.acefone.co.uk/docs/number-wise-reports.md) - [Call Details](https://docs.acefone.co.uk/docs/activity-logs.md) - [Call Detail Records (CDR)](https://docs.acefone.co.uk/docs/call-detail-records-cdr-1.md) - [Call Logs](https://docs.acefone.co.uk/docs/call-logs-1.md) - [HPBX Reporting](https://docs.acefone.co.uk/docs/email-logs.md) - [Agent Performance Report](https://docs.acefone.co.uk/docs/agent-performance-report-1.md) - [Department Performance Report](https://docs.acefone.co.uk/docs/department-performance-report-1.md) - [Dialer Reporting](https://docs.acefone.co.uk/docs/department-performance-report.md) - [Dialer Agent Break Summary Report](https://docs.acefone.co.uk/docs/department-wallboard.md) - [Dialer Agent Performance](https://docs.acefone.co.uk/docs/transcription-analysis.md) - [Dialer Campaign Performance](https://docs.acefone.co.uk/docs/agent-activity-logs.md) - [Dialer Campaign/Queue Half Hourly Summary Report](https://docs.acefone.co.uk/docs/agent-performance-report.md) - [Dialer Agent Time Entry Report](https://docs.acefone.co.uk/docs/scheduled-email-reports.md) - [Dialer Webform Report](https://docs.acefone.co.uk/docs/dialer-agent-performance.md) - [Dialer Schedule Callbacks Report](https://docs.acefone.co.uk/docs/dialer-campaign-performance.md) - [Dialer CSAT Report](https://docs.acefone.co.uk/docs/dialer-agent-time-entry-report.md) - [General](https://docs.acefone.co.uk/docs/dialer-agent-break-summary-report.md) - [Custom Reports](https://docs.acefone.co.uk/docs/channel-utilization-summary.md) - [Call Stats](https://docs.acefone.co.uk/docs/awssftp-transfer-logs.md) - [Number-Wise Report](https://docs.acefone.co.uk/docs/dialer-real-time-report.md) - [SIP Utilization Report](https://docs.acefone.co.uk/docs/dialer-campaignqueue-half-hourly-summary-report.md) - [Channel Utilization Summary Report](https://docs.acefone.co.uk/docs/channel-utilization-summary-report.md) - [Missed Call Report](https://docs.acefone.co.uk/docs/missed-call-report.md) - [Logs](https://docs.acefone.co.uk/docs/logs.md) - [Messaging Logs](https://docs.acefone.co.uk/docs/messaging-logs.md) - [SMS Logs](https://docs.acefone.co.uk/docs/sms-logs-1.md) - [Webhook Logs](https://docs.acefone.co.uk/docs/webhook-logs.md) - [Activity Logs](https://docs.acefone.co.uk/docs/activity-logs-1.md) - [API Logs](https://docs.acefone.co.uk/docs/api-logs.md) - [Email Logs](https://docs.acefone.co.uk/docs/email-logs-1.md) - [Onboarding Guide (Old Channels Hub)](https://docs.acefone.co.uk/docs/onboarding-guide.md) - [Onboarding Guide (New Channels Hub)](https://docs.acefone.co.uk/docs/onboarding-guide-new-channels-hub.md) - [Template Management](https://docs.acefone.co.uk/docs/template-management.md) - [Permission to Users](https://docs.acefone.co.uk/docs/permission-to-users.md) - [Interactions Error Codes](https://docs.acefone.co.uk/docs/interactions-error-codes.md) - [FAQs on Interactions](https://docs.acefone.co.uk/docs/faqs-on-interactions.md) - [Manage Payment Details for a WABA in Meta Business Suite](https://docs.acefone.co.uk/docs/manage-payment-details-for-a-waba-in-meta-business-suite.md) - [Pre-requisites & Prep for WhatsApp Channel](https://docs.acefone.co.uk/docs/pre-requisites-prep-for-whatsapp-channel.md) - [Supported Media Types for WhatsApp](https://docs.acefone.co.uk/docs/supported-media-types-for-whatsapp.md) - [User Management](https://docs.acefone.co.uk/docs/user-management.md) - [Manage Roles](https://docs.acefone.co.uk/docs/manage-roles.md) - [Add User Role](https://docs.acefone.co.uk/docs/add-user-role.md) - [All Roles](https://docs.acefone.co.uk/docs/all-roles.md) - [Manage Team](https://docs.acefone.co.uk/docs/manage-team.md) - [All Members](https://docs.acefone.co.uk/docs/all-members.md) - [Manage Settings](https://docs.acefone.co.uk/docs/manage-settings.md) - [Add SFTP](https://docs.acefone.co.uk/docs/add-sftp.md): This document outlines the process of using an SFTP server to store call recordings or Reports for long-term future reference - [All SFTP](https://docs.acefone.co.uk/docs/all-sftp.md): This guide will help you navigate the Acefone portal to view all SFTP configurations available in your account - [IP Pool Whitelisting](https://docs.acefone.co.uk/docs/ip-pool-whitelisting.md): IP Pool Management allows you to assign specific IPs to **users** or **extensions**. You can create, edit, disable, and manage IP pools to ensure controlled access and secure connections. - [Channels](https://docs.acefone.co.uk/docs/settings.md) - [Business Information](https://docs.acefone.co.uk/docs/business-information.md) - [Profile](https://docs.acefone.co.uk/docs/profile.md) - [Notification Management](https://docs.acefone.co.uk/docs/notification-management-1.md) - [Reset Password](https://docs.acefone.co.uk/docs/cdp-list-management.md) - [Logo Management](https://docs.acefone.co.uk/docs/logo-management.md) - [CDP List Management](https://docs.acefone.co.uk/docs/cdp-list-management-1.md): The **CDP List Management** module allows users to manage custom dial plan lists, including creating, viewing, and performing actions on existing lists - [Sign Out](https://docs.acefone.co.uk/docs/sign-out.md) - [IOS](https://docs.acefone.co.uk/docs/ios.md) - [Android](https://docs.acefone.co.uk/docs/android.md) - [FAQs](https://docs.acefone.co.uk/docs/faqs.md) - [Data Retention Policy](https://docs.acefone.co.uk/docs/data-retention-policy.md) ## API Reference - [Introduction to APIs](https://docs.acefone.co.uk/reference/introduction-to-apis.md) - [Authentication Using Tokens](https://docs.acefone.co.uk/reference/authentication-using-tokens.md) - [API Dialplan](https://docs.acefone.co.uk/reference/api-dialplan-2.md) - [Generate a Token](https://docs.acefone.co.uk/reference/generate-a-token.md): This API allows you to generate an authentication token. - [Terminate a Token](https://docs.acefone.co.uk/reference/terminate-a-token.md): This API allows you to terminate an authetication token. - [Refresh a Token](https://docs.acefone.co.uk/reference/refresh-a-token.md): This API allows you to refresh an authetication token. - [Create User](https://docs.acefone.co.uk/reference/users.md): This API allows you to create a new User. - [Fetch Multiple Users](https://docs.acefone.co.uk/reference/fetch-multiple-users.md): This API allows you to fetch a detailed list of Users. - [Delete User](https://docs.acefone.co.uk/reference/delete-user.md): This API allows you to delete an existing user. - [Fetch Single User](https://docs.acefone.co.uk/reference/fetch-single-user.md): This API allows you to fetch details of a single User. - [Patch a User](https://docs.acefone.co.uk/reference/patch-a-user.md): This API allows you to update/Block/Unblock an existing User. - [Create an Auto Attendant](https://docs.acefone.co.uk/reference/create-an-auto-attendant.md): This API allows you to create a new Auto Attendant. - [Fetch Details of an Auto Attendant](https://docs.acefone.co.uk/reference/fetch-details-of-an-auto-attendant.md): This API allows you to fetch details of Auto Attendant. - [Update an Auto Attendant](https://docs.acefone.co.uk/reference/update-an-auto-attendant.md): This API allows you to update an existing Auto Attendant. - [Delete an Auto Attendant](https://docs.acefone.co.uk/reference/delete-an-auto-attendant.md): This API allows you to delete an existing Auto Attendant. - [Fetch List of Auto Attendant](https://docs.acefone.co.uk/reference/fetch-list-of-auto-attendant.md): This API fetches a list of all the Auto Attendant. - [Block a Number](https://docs.acefone.co.uk/reference/block-a-number.md): This API allows you to block a number against the DID/Account. - [Update a Blocked Number](https://docs.acefone.co.uk/reference/update-a-blocked-number.md): This API allows you to update the blocked number against the DID/Account. - [Delete a Blocked Number](https://docs.acefone.co.uk/reference/delete-a-blocked-number.md): This API allows you to delete the blocked number against the DID/Account. - [Fetch List of Blocked Numbers](https://docs.acefone.co.uk/reference/fetch-list-of-blocked-numbers.md): This API fetches a list of all the blocked Numbers. - [Fetch List of My Numbers](https://docs.acefone.co.uk/reference/fetch-list-of-my-numbers.md): This API fetches a list of all the My Numbers. - [Update My Number](https://docs.acefone.co.uk/reference/update-my-number.md): This API allows you to update the My Numbers. - [Create a Broadcast](https://docs.acefone.co.uk/reference/create-a-broadcast.md): This API allows you to create a Broadcast. - [Start a Broadcast](https://docs.acefone.co.uk/reference/start-a-broadcast.md): This API allows you to start a broadcast. - [Pause a Broadcast](https://docs.acefone.co.uk/reference/pause-a-broadcast.md): This API allows you to pause a broadcast. - [End a Broadcast](https://docs.acefone.co.uk/reference/end-a-broadcast.md): This API allows you to end a broadcast. - [Resume a Broadcast](https://docs.acefone.co.uk/reference/resume-a-broadcast.md): This API allows you to resume a broadcast. - [Fetch details of a Broadcast](https://docs.acefone.co.uk/reference/fetch-details-of-a-broadcast.md): This API allows you to fetch details of a broadcast. - [Update a Broadcast](https://docs.acefone.co.uk/reference/update-a-broadcast.md): This API allows you to update a broadcast. - [Delete a Broadcast](https://docs.acefone.co.uk/reference/delete-a-broadcast.md): This API allows you to delete a broadcast. - [Fetch Lists of Broadcast](https://docs.acefone.co.uk/reference/fetch-lists-of-broadcast.md): This API allows you to fetch list of broadcasts. - [Session Call](https://docs.acefone.co.uk/reference/session-call.md) - [Logout](https://docs.acefone.co.uk/reference/logout.md) - [Dispostion Detail Update](https://docs.acefone.co.uk/reference/dispostion-detail-update.md) - [Disconnect Call](https://docs.acefone.co.uk/reference/disconnect-call.md) - [Add an agent script](https://docs.acefone.co.uk/reference/fetch-an-agent-script-copy.md): This API allows you to add an agent script to the list - [Update a particular agent script](https://docs.acefone.co.uk/reference/fetch-an-agent-script-copy-2.md): This API allows you to update a particular agent script - [Fetch a particular agent script](https://docs.acefone.co.uk/reference/fetch-an-agent-script-copy-1.md): This API allows you to fetch a particular agent script - [Delete a particular agent script](https://docs.acefone.co.uk/reference/fetch-an-agent-script-copy-3.md): This API allows you to delete a particular agent script - [Fetch an agent script](https://docs.acefone.co.uk/reference/fetch-an-agent-script.md): This API allows you to fetch the agent scripts - [Add a break list](https://docs.acefone.co.uk/reference/add-a-break-list.md): This API allows you to add a break list - [Update a particular break list](https://docs.acefone.co.uk/reference/update-a-particular-break-list.md): This API allows you to update a particular break list - [Start a Break](https://docs.acefone.co.uk/reference/add-a-break-list-copy.md): This API allows you to Start a break. - [End a Break](https://docs.acefone.co.uk/reference/add-a-break-list-copy-1.md): This API allows you to end a break. - [Delete a particular break list](https://docs.acefone.co.uk/reference/end-a-break-copy.md): This API allows you to delete a particular break list - [Fetch all the break lists](https://docs.acefone.co.uk/reference/fetch-all-the-break-lists.md): This API allows you to fetch all the break lists. - [Add a dialer campaign](https://docs.acefone.co.uk/reference/add-a-dialer-campaign.md): This API allows you to add a new campaign - [Update a particular dialer campaign](https://docs.acefone.co.uk/reference/add-a-dialer-campaign-copy-2.md): This API allows you to update the dialer campaign details - [Fetch a particular dialer campaign](https://docs.acefone.co.uk/reference/fetch-a-particular-dialer-campaign.md): This API allows you to fetch a particular dialer campaign details. - [Delete a particular dialer campaign](https://docs.acefone.co.uk/reference/delete-a-particular-dialer-campaign.md): This API allows you to delete a particular dialer campaign details. - [Fetch dialer campaign details](https://docs.acefone.co.uk/reference/fetch-dialer-campaign-details.md): This API allows you to fetch the dialer campaign details. - [Add disposition list](https://docs.acefone.co.uk/reference/add-disposition-list.md): This API allows you to add a new disposition list - [Update a particular disposition list](https://docs.acefone.co.uk/reference/update-a-particular-disposition-list.md): This API allows you to update a particular disposition list. - [Delete a particular disposition list](https://docs.acefone.co.uk/reference/delete-a-particular-disposition-list.md): This API allows you to delete a particular disposition list. - [Fetch disposition list](https://docs.acefone.co.uk/reference/fetch-disposition-list.md): This API allows you to fetch disposition list. - [Add disposition status](https://docs.acefone.co.uk/reference/add-disposition-status.md): This API allows you to add the disposition status to the list - [Update a particular disposition status](https://docs.acefone.co.uk/reference/add-disposition-status-copy.md): This API allows you to update a particular disposition status. - [Delete a particular disposition status](https://docs.acefone.co.uk/reference/delete-a-particular-disposition-status.md): This API allows you to delete a particular disposition status - [Fetch a particular disposition status](https://docs.acefone.co.uk/reference/fetch-a-particular-disposition-status.md): This API allows you to fetch a particular disposition status. - [Add disposition status bulk](https://docs.acefone.co.uk/reference/add-disposition-status-bulk.md): This API allows you to add the disposition statuses in bulk - [Add an Inbound Queue](https://docs.acefone.co.uk/reference/add-an-inbound-queue.md): This API allows you to add a new inbound queue - [Update Inbound Queue](https://docs.acefone.co.uk/reference/add-an-inbound-queue-copy.md): This API allows you to update a particular inbound queue. - [Fetch a Particular Inbound Queue Details](https://docs.acefone.co.uk/reference/fetch-a-particular-inbound-queue-details.md): This API allows you to fetch inbound details of a particular ID - [Delete Inbound Queue](https://docs.acefone.co.uk/reference/delete-inbound-queue.md): This API allows you to delete a particular inbound queue - [Fetch inbound queue details](https://docs.acefone.co.uk/reference/fetch-inbound-queue-details.md): This API allows you to fetch all the inbound queue details. - [Add a pause code](https://docs.acefone.co.uk/reference/add-a-pause-code.md): This API allows you to a pause code to the list - [Update a particular pause code](https://docs.acefone.co.uk/reference/add-a-pause-code-copy.md): This API allows you to update a particular pause code. - [Fetch a particular pause code](https://docs.acefone.co.uk/reference/fetch-a-particular-pause-code.md): This API allows you to fetch a particular pause code. - [Delete a particular pause code](https://docs.acefone.co.uk/reference/fetch-a-particular-pause-code-copy.md): This API allows you to delete a particular pause code - [Add quick transfer list](https://docs.acefone.co.uk/reference/add-quick-transfer-list.md): This API allows you to add a quick transfer list. - [Update a particular quick transfer list](https://docs.acefone.co.uk/reference/add-quick-transfer-list-copy.md): This API allows you to update a particular quick transfer list. - [Fetch quick transfer list](https://docs.acefone.co.uk/reference/fetch-quick-transfer-list.md): This API allows you to fetch the quick transfer list details. - [Delete a particular quick transfer list](https://docs.acefone.co.uk/reference/delete-a-particular-quick-transfer-list.md): This API allows you to delete a particular quick transfer list. - [Add Quick Transfer Number](https://docs.acefone.co.uk/reference/add-quick-transfer-number.md): This API allows you to add a quick transfer number to the list. - [Update a Particular Quick Transfer Number](https://docs.acefone.co.uk/reference/add-quick-transfer-number-copy.md): This API allows you to update a particular quick transfer number. - [Fetch Quick Transfer Number](https://docs.acefone.co.uk/reference/fetch-quick-transfer-number.md): This API allows you to fetch a quick transfer number of a particular ID - [Delete a Particular Quick Transfer Number](https://docs.acefone.co.uk/reference/delete-a-particular-quick-transfer-number.md): This API allows you to delete a particular quick transfer number. - [Leads](https://docs.acefone.co.uk/reference/dnd-lead.md): Overview page for all the Leads APIs. - [Get Status of Batch Lead Upload](https://docs.acefone.co.uk/reference/get-status-of-batch-lead-upload.md): This API allows you to get status of batch lead upload. - [Add a Lead in Lead List](https://docs.acefone.co.uk/reference/add-a-lead-in-lead-list.md): This API allows you to add a lead in lead list. - [Update a Lead in Lead List](https://docs.acefone.co.uk/reference/update-a-lead-in-lead-list.md): This API allows you to update a lead in a lead list. - [Delete a Lead in Lead List](https://docs.acefone.co.uk/reference/delete-a-lead-in-lead-list.md): This API allows you to delete a lead in a lead list. - [Fetch List of Leads in Lead List](https://docs.acefone.co.uk/reference/fetch-list-of-leads-in-lead-list.md): This API allows you to fetch list of leads in lead list. - [Create Bulk Leads in Lead List](https://docs.acefone.co.uk/reference/create-bulk-leads-in-lead-list.md): This API allows you to create bulk leads in lead list. - [Delete Bulk Leads in Lead List](https://docs.acefone.co.uk/reference/delete-bulk-leads-in-lead-list.md): This API allows you to delete bulk leads in lead list. - [Lead List](https://docs.acefone.co.uk/reference/broadcast-list.md): Overview page for all the Lead List APIs. - [Create a Lead List](https://docs.acefone.co.uk/reference/create-a-lead-list.md): This API allows you to create a lead list. - [Update a Lead List](https://docs.acefone.co.uk/reference/update-a-lead-list.md): This API allows you to update a lead list. - [Patch Lead List](https://docs.acefone.co.uk/reference/patch-lead-list.md): This API allows you to patch the leads list. - [Delete a Lead List](https://docs.acefone.co.uk/reference/delete-a-lead-list.md): This API allows you to delete a lead list. - [Fetch List of Lead Lists](https://docs.acefone.co.uk/reference/fetch-list-of-lead-lists.md): This API allows you to fetch list of lead lists. - [DND Lead](https://docs.acefone.co.uk/reference/dnd-lead-1.md): Overview page for all the DND Lead related Broadcast APIs. - [Add Lead to Account DND List](https://docs.acefone.co.uk/reference/add-lead-to-account-dnd-list.md): This API allows you to add lead to account DND List. - [Update Lead in Account DND List](https://docs.acefone.co.uk/reference/update-lead-in-account-dnd-list.md): This API allows you to update lead in the account DND List. - [Delete Lead in Account DND List](https://docs.acefone.co.uk/reference/delete-lead-in-account-dnd-list.md): This API allows you to delete lead in the account DND List. - [Fetch List of Leads in DND List](https://docs.acefone.co.uk/reference/fetch-list-of-leads-in-dnd-list.md): This API allows you to fetch list of lead of the account DND List. - [Create Bulk Leads in DND List](https://docs.acefone.co.uk/reference/create-bulk-leads-in-dnd-list.md): This API allows you to fetch list of lead of the account DND List. - [Delete Bulk Leads in DND List](https://docs.acefone.co.uk/reference/delete-bulk-leads-in-dnd-list.md): This API allows you to delete bulk leads of the account DND List. - [DND List](https://docs.acefone.co.uk/reference/dnd-lead-copy.md): Overview page for all the DND List related Broadcast APIs. - [Create a DND List](https://docs.acefone.co.uk/reference/create-a-dnd-list.md): This API allows you to create a DND List. - [Update a DND List](https://docs.acefone.co.uk/reference/update-a-dnd-list.md): This API allows you to update a DND List. - [Delete a DND List](https://docs.acefone.co.uk/reference/delete-a-dnd-list.md): This API allows you to delete a DND List. - [Fetch List of DND List](https://docs.acefone.co.uk/reference/fetch-list-of-dnd-list.md): This API allows you to fetch list of DND List. - [Hangup a Call](https://docs.acefone.co.uk/reference/hangup-a-call.md): This API allows you to hangup a call. - [Add a note to a call](https://docs.acefone.co.uk/reference/add-a-note-to-a-call.md): This API allows you to add a note to a call. - [Update a note against a call](https://docs.acefone.co.uk/reference/update-a-note-against-a-call.md): This API allows you to update a note against a call. - [Delete a note against a call](https://docs.acefone.co.uk/reference/delete-a-note-against-a-call.md): This API allows you to delete a note against a call. - [Fetch notes against Customer Number](https://docs.acefone.co.uk/reference/fetch-notes-against-customer-number.md): This API allows you to fetch notes for a particular customer number. - [Call Operations](https://docs.acefone.co.uk/reference/call-operations-1.md): This API allows you to monitor or whisper a call. - [Call Detail Records](https://docs.acefone.co.uk/reference/call-detail-records-2.md): This API allows you to retrieve the call detail records. - [Initiate Click to Call](https://docs.acefone.co.uk/reference/initiate-click-to-call.md): This API allows you to use click to call. - [Initiate Click to Call Support](https://docs.acefone.co.uk/reference/initiate-click-to-call-support.md): This API allows you to initiate click to call support. - [Fetch details of active calls](https://docs.acefone.co.uk/reference/fetch-details-of-active-calls.md): This API allows you to fetch details of active calls. - [Create a new contact group](https://docs.acefone.co.uk/reference/create-a-new-contact-group.md): This API allows you to create a new contact group - [Update a contact group](https://docs.acefone.co.uk/reference/update-a-contact-group.md): This API allows you to update the contact group - [Delete a contact group](https://docs.acefone.co.uk/reference/delete-a-contact-group.md): This API allows you to delete the existing contact group - [Fetch list of groups](https://docs.acefone.co.uk/reference/fetch-list-of-groups.md): This API allows you to fetch all the contact groups. - [Add contact in contact group](https://docs.acefone.co.uk/reference/add-contact-in-contact-group.md): This API allows you to add contacts to the contact group. - [Update contact in contact group](https://docs.acefone.co.uk/reference/update-contact-in-contact-group.md): This API allows you to update contacts in contact group. - [Delete contact in contact group](https://docs.acefone.co.uk/reference/delete-contact-in-contact-group.md): This API allows you to delete contact in contact group. - [Fetch list of all contacts](https://docs.acefone.co.uk/reference/fetch-list-of-all-contacts.md): This API allows you to fetch the list of all contacts in contact group. - [Create a department](https://docs.acefone.co.uk/reference/create-a-department.md): This API allows you to create a new department. - [Update details of department](https://docs.acefone.co.uk/reference/update-details-of-department.md): This API allows you to update the details of particular department. - [Delete a department](https://docs.acefone.co.uk/reference/delete-a-department.md): This API allows you to delete an existing department. - [Fetch details of all departments](https://docs.acefone.co.uk/reference/fetch-details-of-all-departments.md): This API allows you to fetch details of all departments. - [Create an IVR](https://docs.acefone.co.uk/reference/create-an-ivr.md): This API allows you to create a new IVR. - [Update details of IVR](https://docs.acefone.co.uk/reference/create-an-ivr-1.md): This API allows you to update the details of particular IVR. - [Delete an IVR](https://docs.acefone.co.uk/reference/delete-an-ivr.md): This API allows you to delete an existing IVR. - [Fetch details of all IVR](https://docs.acefone.co.uk/reference/fetch-details-of-all-ivr.md): This API allows you to fetch details of all IVR. - [Fetch details of all recordings](https://docs.acefone.co.uk/reference/fetch-details-of-all-recordings.md): This API allows you fetch list of all recordings. - [Create a Time Group](https://docs.acefone.co.uk/reference/create-a-time-group.md): This API allows you to create a new Time Group. - [Delete a Time Group](https://docs.acefone.co.uk/reference/delete-a-time-group.md): This API allows you to delete an existing Time Group. - [Fetch details of all Time Group](https://docs.acefone.co.uk/reference/fetch-details-of-all-time-group.md): This API allows you to fetch details of all Time Groups. ## Pages - [Call Tracking](https://docs.acefone.co.uk/page/call-tracking.md) - [Call Transcription](https://docs.acefone.co.uk/page/call-transcription.md) - [Click-to-Call](https://docs.acefone.co.uk/page/click-to-call.md) - [Click-to-Call(for Agent)](https://docs.acefone.co.uk/page/click-to-callfor-agent.md) - [FAQ's](https://docs.acefone.co.uk/page/faqs.md) - [IVR](https://docs.acefone.co.uk/page/ivr.md) - [OTP Verification](https://docs.acefone.co.uk/page/otp-verification.md) - [Use-Cases](https://docs.acefone.co.uk/page/use-cases.md)