---
updatedAt: 2025-07-24T06:28:30.000Z
agentTools:
  projectIndex: https://docs.acefone.co.uk/llms.txt
---

# Add SFTP

This document outlines the process of using an SFTP server to store call recordings or Reports for long-term future reference

### **Step 1: Setting Up SFTP**

* Follow these steps to configure your account to store call recordings or reports:

1. Log into your **Acefone** account.
2. Navigate to **Settings > Manage Settings**.

![](https://files.readme.io/13ea808da3b40da6ead1d18dc46eee74ee75007e8fa52b8e864f764ecbcb6422-image.png)

### **Step 2: Add SFTP Configuration**

1. Navigate to **Manage SFTP > All SFTP**.

![](https://files.readme.io/53c64df377b0c732ba1204563b0ca0540c0a123dba4465ca75ba721bfcbcacf5-image.png)

2. Click on the **Add SFTP Configuration** button in the top-right corner to create a new SFTP storage.

![](https://files.readme.io/89757d92c7eb69975eeb42b83c8d89af8ee8691bdc8b0adbd1f2eb09d02bca1a-image.png)

***

### **Step 3: Fill in the Required Details**

* Complete the form with the following details and click **SAVE**:

![](https://files.readme.io/9d5bf4906bb12ca3d2fb0d26caa4c21ac318d483fa6f66ccc0fe918127c9b676-image.png)

| **Field Name**          | **Description**                                                                                                                                                                        |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Name**                | Enter a unique name for the configuration (e.g., `test`).                                                                                                                              |
| **Select Service Type** | Choose the service you want to store on your own server (e.g., **Call Recordings** or **Reports** to save all future recordings or reports).                                           |
| **Host**                | Enter the IP of your server (e.g., `50.31.66.XXX`).                                                                                                                                    |
| **Port**                | Enter the port number of your server (e.g., `4020`).                                                                                                                                   |
| **Username**            | Enter your SSH-enabled username (e.g., `root`).                                                                                                                                        |
| **Password**            | Enter your password.                                                                                                                                                                   |
| **Private Key**         | Enter your private SSH key for authentication (contact your server admin for this key).                                                                                                |
| **Key Passphrase**      | Enter the passphrase used to encrypt the private key (contact your server admin for this phrase).                                                                                      |
| **Target Folder Path**  | Enter the destination path on the server where you want to store call recordings (e.g., `/var/www/development`).                                                                       |
| **Public URL**          | Enter the URL for users to access stored call recordings (e.g., `[https://testing.xyzportal.in/sounds/callrecordings/4592](https://testing.xyzportal.in/sounds/callrecordings/4592)`). |

* Find your **Target Folder Path, Host, and Username** easily using the illustration below:

![SFTP Path](https://acefone-documentation.s3.eu-west-2.amazonaws.com/Tata+Images/sftp5.png)

***

## **Step 4: Set the Default SFTP Server**

* Once your SFTP server is created, it appears under **ALL SFTP**. Follow these steps to set it as the default storage location:

1. Click on **Select an Action** next to the SFTP server.
2. Choose **Default connection for Call Recording**.

> 📘
>
> **Note:** Once set, an **Active for Call Recording** label will appear on the SFTP.